Business Disruption – Moving or Refurbishing Offices is every MD’s nightmare
Note: this blog was written way before the pandemic, but probably even more actual today!
Should I Move or Refurbish My Current Office?
Tough question, right?
Moving to a new office entails a lot of stress. You need to find the right real estate agency to help you find the right property. Then you need to negotiate and decorate. Plus, should you keep some or all of your existing furniture? Should you buy everything new?
Refurbishing isn’t that easy, either. The main challenge is that you have to keep operations going, stay productive and minimise business disruption. All this while you also supervise a project that can take weeks or months.
Can you really find out what’s the best alternative on your own? Can you factor in all the business hours lost in both cases, along with the investment? And, more importantly, how do you know for sure that you’ve outgrown your current office space?
At Amos Beech, we have consulted dozens of companies that were ready to spend a lot because they thought they needed a bigger space. Our research and expertise revealed that all they needed was to get more out of their current one.
Yes, a skilled team of designers and office refurbishing experts can help you save a lot on office real estate by ‘simply’ re-arranging the furniture in your office.
But that’s not always the case. Sometimes you really need to move. The same team of expert designers and contractors can help you turn your new office into a space that every single employee loves.
A blog by Roy James:
Moving a business is not easy, there are so many things to think about, so much to do, along with minimising the disruption to your organisation, so its little wonder that moving or refurbishing offices is often low on the agenda until the last minute. That brings about its pressures as you realise too late that you may have to make a rushed decision.
Moving or refurbishing offices?
Refurbishing an existing office is almost harder. Although there is less to arrange, in one sense, there is the added complication of trying to maintain the services and revenue of your company yet expect it to bear with the disruption which potentially can run from weeks to months.
Edinburgh Park, Scotland’s premier business park
Even when you have made the decision of whether to move or refurbish, where do you start? Where did that decision come from? Was it rushed or an informed, logical decision based on robust consideration and challenged against the strategic growth plans of the company?
This is clearly outside your comfort zone. You want the best for your company – minimal disruption and continuity for your customer but along with it you need to deliver on company goals and maintain value to shareholders.
Let’s explore this scenario. Your lease is up for renewal - you obviously have two options - do you stay or do you move? And, as we all know, there are pros and cons to moving or refurbishing offices. The question is, how can I make an informed decision?
One way to do it
Who should you ask? Or is it my decision? Should I know what to do?
Yes, there are consultants out there that would advise and give well informed advice but it doesn’t end there. They are often from a big, even global company and before you know it you are in the maze of consultancy that is both expensive and protracted as you engage with just about every consultant under the sun.
Maxim Office Park Lanarkshire, between Glasgow and Edinburgh designed by Glasgow architect Keppie Design
Don’t get me wrong, you will end up with first class advice but I have two arguments - it will be both expensive, and quite frankly, take months which as I started with, it is time you often don’t have.
But is there really another way?
Actually, there is, it’s based on trust and comes from a sector of the market you least expect.
Before I start, though, let’s talk about trust as it’s one of the most valuable and effective attributes in business. In scenarios such as this it’s pretty crucial. For this to work we need to engage with someone who is wanting to help you and trust is a two-way street.
This sector is quite unique, often labelled as office furniture suppliers or fit out companies but actually quite different.
And, yes, just like any other company, they are looking to create revenue and grow profits but you are talking to the right person one time here!
Okay, that sounds hackneyed and I apologise but it’s true, just please let me explain.
So, let’s briefly (if I can) expand this scenario out a little further.
Your lease is expiring and you need to make a decision on what to do. You realise this is not a decision you can make without being informed so you go to a reputable consultancy firm or architect practice in Glasgow or Edinburgh who, for a fee, help you evaluate the space you have, the growth plans of the company, the vision and strategic plan and come back with a suggestion of what they feel is what you need to do. But that’s it, they suggest for you to move, they have suggested how much space you need to achieve your growth plans and now… now what?
From here you are often now on a journey with this consultancy as they offer to find you space. They even offer to manage the whole project for you (what a relief!) and go down a merry passage of contracting interior designers, electrical engineers, mechanical and ventilation consultants, quantity surveyors and project managers as they create the perfect solution for you (oh and they take a cut of everything that happens).
Moving or refurbishing offices, is there another way?
But there’s just a few points they missed.
You are now pretty alienated from the process; all these consultants are designing something that they want to be proud of (and rightly so) but that tends to drift away from any budget you may have had. You end up with a Rolls Royce design and, although you have fallen in love with it, you just can’t really justify the expenditure, and more than this to get this far the process has cost you a lot of money!
So here you are with a project over-budget, with a re-look only going to cost more money and time and this is the point that if you hadn’t already been disillusioned by this whole process you are now.
I could go on. Say you even get on site, you have a consultancy pulling together different trades to realise the project, they have ever so cleverly gone to tender to get you the `best price’ but the disconnection carries on site. The electricians fit the floor boxes, the furniture company fit the desking, and, lo and behold, they weren’t communicating with each other during the final design and half of it doesn’t match up creating more delays and potential cost.
The other way
As I said, it’s a different approach and it’s a single, unified one to all of the above. These companies come in and work with CEO’s and MD’s to evaluate the needs of the business. They have no ulterior motive as to whether you move or stay, they aren’t looking for a cut on any third party consultancy, they just have a great understanding of what is important to business.
So you go through the same process of answering the questions about moving or refurbishing offices, but in a completely different way. Yes you will need to engage with a property agent to find a property but you are looking for one based on a decision made by someone who has no interest in property letting. Going on from that they are not just trying to provide a solution, they are working to a budget, have in-house capabilities that do not require expensive third party input and, most importantly, are keeping you engaged and close to the decision whilst co-ordinating all the different phases of the project.
Maxim Office Park Glasgow, state of the art architectural design
On site, being the client, connection is much closer, things happen so much quicker, changes you may need to make don’t need to through a long process, (and believe me it is long) it goes direct, costs a lot less and contractors are working to a common goal rather than just focusing on their own scope of works.
So where is the catch?
There is none, but as I said it’s based on trust. These companies invest a lot of time up-front helping companies make informed decisions and often it’s not until a lease is signed, when they have done months of work, that they get a return. For them it’s a worthwhile investment, for the client it is good value as they get what they need, when they need, with direct input whenever they like and a partner that is only interested in delivering something fit for purpose.
The hard bit is when corporate say `we need to go to tender’ as often they say that at the point when these companies have invested heavily in the project, especially as they don’t say that when they are using a paid consultancy as they know they are getting competitive comparative quotes from them . It feels good value but all you are actually getting is a protracted, expensive solution that can be scarily detached from the original CEO’s vision. Please everyone let us understand and embrace the speed of trust.
I know blogs are meant to be informative, unbiased (not long – please forgive me) and not `selling’ but sorry, I can’t say all this and not tell you where to go, I’m too obsessed, too passionate and believe in ourselves to this extent (and I’m only writing this as it was an in-house competition) but you need to talk to Amos Beech.
Contact me or one of my colleagues via:
This was a blog by Roy James
Amos Beech ran an internal blog competition. The above article, written by Roy James, won the category for being ‘website worthy’. Roy was the Operations Director at the time (see video below) and he is known for being a man of few words. Consequentially, we were all very impressed with his 1300 word blog! He has made his point very well.
Date of first publication: December 8th, 2018
For more info about some of the fit out and refurbishment projects that we have done click on the button below:
Winner of the #DesignPopUp Wilkhahn IN chair announced!
A full fishbowl and an excited member of our design team, Fiona Rennick, were the ingredients for the draw for the winner of the Wilkhahn IN chair...
As the theme on the Amos Beech stand at #DesignPopUp Glasgow 2016 was 'Always on the move', the WilkHahn IN® Trimension task chair had a prominent position on our stand together with Longo by Actiu. The Wilkhahn Trimension chairs prove that prolonged sitting at a desk in an office environment can be combined with constant movement and thus contribute to a healthy workplace. The same will now apply to the home office of the winner!
The Winner of the Wilkhahn 'In' chair:
We are pleased to announce that the winner of the Wilkhahn IN® Trimension chair is: Lauren Li Porter!
So Fiona set off to Glasgow, together with our in house photographer (who then also conveniently carried the chair).
Lauren is architectural designer at the multi-award-winning design studio Graven in Glasgow, where together with her colleagues she sits on a counter height chair at an elevated fixed height desk. Lauren listened intently during the demonstration of the chair and was very much looking forward to having it in her "active" home office!
Lauren, enjoy the chair and let us know if you need any further assistance!
DesignPopUp Glasgow
Design PopUp, the temporary showroom for the specification market was Created in 2014 by Double S Events.
More about the #DesignPopUp in our previous article with images and video: Looking Back on #DesignPopUp 2016.
Looking back on # DesignPopUp 2016
As we near the end of our inaugural participation in Double S Events' DesignPopUp, Glasgow, we can already say with confidence that it has been a great occasion! The Amos Beech team all thoroughly enjoyed it, especially the Parmesan and Prosecco evening, of course. (According to one of our team members Parma cheese is actually Dutch cheese with a little bit of Parma treatment, as is Parma ham he reckons, but we tend not to take him too seriously).
A sparkling welcome!
DesignPopUp @The Briggait
Sara and her team pulled off a great event again at The Briggait in Glasgow’s Merchant City. A wonderful building with an abundance of natural light. It is a rare luxury to have an exhibition in a hall where you see the colours and surfaces of furnishings and textiles changing along with the time of the day.
The Briggait was the city’s fish market for over 100 years, fortunately is was just the incredible Parmesan that touched our senses.
Our stand
The acoustic panels from Friends of Wilson we displayed drew great interest from the visitors. No wonder, they looked brilliant on the stand and they will contribute to an inspiring and relaxed office environment anywhere they're installed. Friends of Wilson architectural panels enhance interiors whilst reducing unwanted sound.
Iconic Soft Seating
One of the manufacturers we are showcasing on this year's DesignPopUp is Actiu from whom we have pieces from 3 different ranges: Badminton, Prisma & Longo.
Badminton (above) is a kind of throne that impresses with its size and shape and envelopes the user with comforting acoustic prowess. It has a wide range of design possibilities thanks to the ability to select different colours, textures and finishes of both the shell and interior. "The Badminton easy chair is pure concept. It represents our strong commitment to sophistication, captured in a striking, immersive piece with a completely innovative design and architecture." Javier Cunado.
Prisma's finishes evoke a Scandinavian style, characterised by clean lines. Outwardly it hides complexity in its structure. The junction of its top and legs, in a pyramidal shape, give the appearance of a single piece. Elegance and minimalism merge in this range addressing today's work-spaces with warmth and distinction.
Longo (below) designed by Ramos & Bassols, is a system capable of taking your work level to the desired point that it fuses soft seating with the office using a platform from a robust structure but with a light aspect. Longo is a modular system consisting of sofas, operative and managerial desks with storage solutions to integrate too. It stems from a solid extruded aluminium structure on which we attach the cast iron legs... the possibilities are endless. Longo is robust and robust it needs to be as we are always on the move:
An exciting element of the Parmesan and Prosecco evening was the arrival of the acrobats from Aerial Edge, also based at the Briggait, who we engaged to perform in true Actiu style.
Obviously only moving images can do justice to their performance:
Wilkhahn Trimension Taskseating
Talking about movement, you may have had a demonstration of the WilkhahnIN® chair? If not, don't worry below you can see the idea behind it:
If you have put your business card into the big glass bowl then you may even have won it, so watch this space! We will announce the winner within the next two weeks.
Pictures
Besides all the great design and products that were exhibited on #DesignPopUp 2016, it was above all a great event to meet colleagues, friends and industry peers. Business is all about people at the end of the day, so we gave our event photographer the brief to capture human interaction:
If you click on the photo above, you will get access to all the photos.
Looking forward to seeing you all next year!