Stuart Jones, Director of Facilities Teleperformance
Amos Beech were initially approached by Teleperformance in August 2013 to carry out occupancy studies for a potential new call centre in the centre of Glasgow. They carried out a full site survey and prepared plans showing us how we could accommodate up to 600 staff over 3 floors of office space. This also included discussions with building control around issues such as occupancy levels, fire escape routes, air conditioning upgrades data and electrical design and on site emergency generator provision.
The project was given sign off in April 2015 and Amos Beech were given the role of Main Contractor to deliver the entire works package and furniture so that we could take occupancy in August/September 2015.
Working to a very tight timeline, Roy James headed up the project team and provided fortnightly site update meetings both on site and via teleconference. The Amos Beech team provided a full time Site Manager who inducted all contractors and maintained a 100% heath and safety record. Amos Beech were also responsible for planning, liaising and working with our M&E contractors to ensure the project plan ran smoothly and on time.
The building we occupy has other tenants and at all times Amos Beech were exemplary in their respect for both the building and our neighbours.
The project was handed over to us on the date requested and on budget. Whilst there was some snagging, this was dealt with promptly by Roy and his team and we have now been in our new call centre for 12 months and would be very happy to recommend Amos Beech to other companies looking for similar services.
